CUSTOMER SERVICE

CONTACT US:
If you need help with sizes, placing an order, or a special order,
we will be happy to help you by phone: (831) 466-0361.

BOUTIQUE ADDRESS:
120 San Jose Ave. Capitola, CA 95010

If you wish to email us, please use our contact page or email us directly at sb.sweetasylum@yahoo.com and we will get back to you as soon as possible!

WE ACCEPT:
American Express, MasterCard, and Visa

SHIPPING:
UPS GROUND
Up to $199.99 = $9.00
$200+ = FREE Ground Shipping
Orders placed Monday - Friday will begin processing the next business day, excluding holidays, and will ship within 2 business days pending availability and credit card verification.

INTERNATIONAL:
At this time, we are not accepting international orders.

Sales Tax:
Sweet Asylum Boutique is located in California and is required by law to charge 9.25% tax on items shipping to California.

RETURN POLICY:
Returns and exchanges are accepted if the item is in it's original condition with receipt and tags attached. Returns are accepted for store credit only.

  • Please include copy of original invoice.

  • Exchanges will only be accepted if received within 14 days of original order date.

  • All sale items or special orders are a final sale. No returns or exchanges will be accepted. Final sale also includes swimwear or accessories...(jewelry, belts, hats, scarves, handbags, bathing suits and beauty products).

  • Shipping fees will NOT be credited for returns or exchanges.

Returns sent back to us within 14 days of receipt will receive a merchandise credit. Your credit may be used for future orders from  sweetasylumboutique.com. An individual merchandise credit code will be issued to you via e-mail with instructions on how to redeem it. WE WILL NOT ISSUE A STORE CREDIT or REFUND UNTIL AFTER YOUR RETURN HAS BEEN RECEIVED AND PROCESSED.

Returns Address

Attn:Return Department
Sweet Asylum Boutique
120 San Jose Ave.
Capitola, CA 95010